Contact Luxembourg

If you have questions, need assistance, or want to explore how Luxembourg can optimize your investment portfolio, our dedicated support team is here to help. We pride ourselves on offering professional, responsive, and secure guidance to all our users in Finland.

Contact Us

How to Reach Us

Our support team is available 24/7 to answer any questions about platform features, trading tools, or account management. Whether you are a beginner or an experienced investor, we ensure your inquiries are handled promptly.

Customer Support Channels

We provide multiple channels for contacting us, ensuring your needs are met efficiently:

  • Email Support: [email protected]
  • Phone Support: +358 9 543 6411 (Finland)
  • Live Chat: Available directly on our official website
  • Support Ticket System: Submit inquiries via your account dashboard for detailed assistance

Physical Address

Luxembourg Digital Investment HQ
Level 10, 45 Finance Street,
Helsinki, Finland

General Inquiries

For general questions about the platform, services, or partnerships, please contact our corporate office. We respond to all emails within 24 hours and provide guidance for investors at every stage.

Partnership & Business Development

Luxembourg actively seeks strategic partnerships to enhance its services in Finland. If your organization is interested in collaboration or offering complementary investment solutions, contact our Business Development team:

Technical Assistance

Technical support ensures a smooth trading experience for all users. Our team assists with:

  • Account setup and registration
  • Platform navigation and feature usage
  • AI trading tool guidance
  • Security and login issues

Frequently Asked Technical Questions

Use the “Forgot Password” link on the login page, and follow the secure email instructions.

Navigate to “Account Settings” and make changes, verifying via email.

Contact technical support immediately through live chat or email.

Feedback & Suggestions

Your feedback is crucial for improving Luxembourg. Share your experiences, suggest new features, or report issues to help us maintain top-tier service in Finland.

Feedback Submission

  • Email: [email protected]
  • Online Form: Accessible via the “Contact Us” page on our official website

Response Times

  • Emails: Within 24 hours
  • Live Chat: Immediate response during business hours
  • Support Tickets: Within 48 hours

Social Media Channels

Stay updated with market insights, trading tips, and company announcements by following Luxembourg on social media:

  • LinkedIn: linkedin.com/company/luxembourg-invest
  • Twitter: twitter.com/LuxembourgAI
  • Facebook: facebook.com/LuxembourgInvest
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